FAQ

Resident FAQ's

Find your Smartphone's NFC reader
LittleBird's Smart Access products utilize your smartphone's NFC capabilities to support your community's mobile credentials.  T...
Tue, 10 Aug, 2021 at 1:25 PM
How to Get LittleBird Technical Support
LittleBird makes it easy to contact our technical support team to solve a problem with your smart home devices or LittleBird Mobile App. Requesting Tech...
Wed, 17 Sep, 2025 at 5:30 AM
How do I get into my unit if I've lost my phone?
If you're using a mobile entry system, it's natural to be concerned about what might happen if you lose your phone.  Fortunately, there are plenty...
Wed, 11 Mar, 2020 at 7:58 AM
Why Does It Sometimes Take a Few Seconds for a Device to Respond?
A variety of factors can affect the response time of the smart devices in your unit. At LittleBird, we're constantly optimizing and streamlining to ensu...
Wed, 31 May, 2023 at 11:22 AM
Can I bring my LittleBird application with me if I move to a new place?
LittleBird’s features are customized for every community we work with. Thus, the application is not transferrable to locations that are not already affiliat...
Wed, 31 May, 2023 at 11:25 AM
What are Local Offers used for?
The "Local Offers" tab within the Community screen provides you with an up-to-date list of nearby businesses and restaurants that we think you sho...
Tue, 13 Sep, 2022 at 12:41 AM
New Intercom Updates
Your site intercom has been migrated to our new version.   We wanted to share a few of the new features, and note a few improvements and "how to's&...
Thu, 24 Sep, 2026 at 11:39 AM